Centerfy AI Documentation
Centerfy

Centerfy™

AI Voice Documentation

Complete AI Assistant Platform Documentation

🎯
AI Agents
🛠️ Fully Customizable Assistants
  • Tailored to specific business needs
  • Handles scheduling, reminders, lead engagement
  • Customer support and data extraction
  • Unlimited AI assistants can be built and deployed
🎨 Branding & Voice Options
  • Personalized branding options
  • Voice customization for seamless experience
  • Clone your voice for personalized profiles
  • 112 AI voices with various accents
📚 Knowledge Base Training
  • Train on custom knowledge bases and FAQs
  • Upload files and website URLs
  • Custom tools for automation
  • AI-generated conversation summaries
🔧 Advanced Tools
  • Address collection automation
  • Google Sheets data extraction
  • Website scraping capabilities
  • Built-in troubleshooting tools
💻
User-Friendly Interface
No-Code Solution
  • No advanced coding or prompting required
  • Generates prompts automatically
  • Simple description-based setup
  • Easy-to-use AI Assistant Builder
🎛️ Dashboard Features
  • Custom menu links for navigation
  • Real-time AI learning feedback
  • Thumbs-up/down optimization
  • Insightful performance dashboards
🔗
Integration Capabilities
🏢 GoHighLevel Integration
  • Connects to one GHL agency per account
  • Includes all sub-accounts
  • Direct integration with individual GHL sub-accounts
  • Update contact records and CRM data
🌐 API & Web Integration
  • API access for seamless integration
  • Web search integration for real-time info
  • OAuth configuration for security
  • Custom application connections
📞
Telephony & Voice AI Features
📱 Phone Number Management
  • Purchase numbers directly in dashboard ($2.50/month)
  • Import from any provider (Twilio, LC, US Telephony)
  • Support for inbound & outbound calling
  • Call forwarding to AI Assistants
🎙️ Voice AI Calling
  • Conversational AI SMS/Text/Messages
  • Multi-language support
  • Call tagging and categorization
  • Initiate calls from SMS with context
⏱️ Call Management
  • Set call duration limits
  • Auto-update CRM with transcripts
  • Voicemail handling with AI
  • Multi-calendar booking assistance
🔄 Call Analysis Tools
  • Call replay for reviewing conversations
  • Downloadable recordings
  • Pre-call and post-call webhooks
  • Performance monitoring dashboards
🌍
Language Support
English (US, IN, GB)
Multi-Lingual (EN & ES)
Spanish (ES, LATAM)
German (DE)
Hindi (IN)
Japanese
Portuguese (PT, BR)
French
Dutch
Vietnamese
Polish
Russian
Romanian
Korean
Turkish
Italian
Chinese
🔮
Voice AI Orb
🌐 Website Integration
  • Place on any website CMS
  • Real-time conversations & appointment booking
  • Answer questions and provide information
  • Sales capabilities in real-time
🎵
AI Voice Options

112 AI Voices Available

Accents Available

American, Australian, British, French, German, Indian, Irish, Mexican, Spanish

Voice Types

Male, Female, Young, Middle-aged, Older voice options

Special Features

Clone your voice, Background noise simulation, Natural conversation experience
📅
Appointment & Lead Management
📋 Appointment Handling
  • Book, cancel, and reschedule appointments
  • Supports multiple GHL calendars
  • Multi-calendar assistance available
  • Task reminders within AI
📊 Data Management
  • Create tasks and take notes
  • Manage lead follow-ups
  • Tags sync automatically with GHL
  • AI Outbound calling and database reactivation
🔍 Advanced Features
  • Scrape website URLs during conversations
  • Read and interpret Google Sheets data
  • Advanced automation capabilities
  • Contextual understanding of business data
💰
Transparent Pricing

Voice & Conversational AI Pricing

Voice Calling
$0.14
per minute
  • No A2P approval required
  • Inbound & outbound calling
  • Additional $0.04/min client minutes for calls within GHL platform
  • Numbers from AI dashboard
Phone Numbers
$2.50
per month
  • Purchase directly in dashboard
  • AI calling only (no SMS)
  • No additional setup fees
Rebilling (Whitelabel)
$0.07
per minute
  • Rebill clients at any price
  • Managed through GHL
  • Seamless billing process
GHL Numbers & SMS
GHL
rates apply
  • $2.30/mo on $297/mo plan
  • $11.50/mo on $1/mo plan
  • SMS $0.083/segment on $1/mo plan
  • SMS $$0.0158 on $297/mo plan
  • A2P approval required
Emails
GHL
rates apply
  • $0.0014/ email on $297/mo plan
  • $0.00675/ email on $1/mo plan
Premium triggers
GHL
rates apply
  • $0.1 per trigger
  • $0.01 on Whitelabel plans

No Hidden Fees

• No overpriced monthly add-ons

• Clear and straightforward usage-based pricing

⚠️
A2P Approval Guidelines

Important: A2P Approval Requirements

• A2P approval is required ONLY for SMS/Texting

• Must be done through HighLevel or Twilio, not the AI dashboard

• AI dashboard and GHL's system are completely separate

• AI dashboard phone numbers do NOT support SMS and do NOT require A2P approval as all SMS is sent/recieved using Highlevel's phone system

• You can integrate any type of Messaging service, blue message providers, SMS Gateways etc, as it sends through the High levels Phone integration

Recommended Setup
  • Use GHL number for SMS/Texting
  • Use AI dashboard number for Voice Calling
  • Forward your office number to AI number
  • Easiest and most straightforward approach
  • No complex integrations required
🔧 Advanced Setup
  • Import GHL/Twilio number into AI dashboard
  • Requires SIP Trunking for integration
  • Enables both SMS and Voice AI on one number
  • More complex but unified experience
112 AI Voices
17 Languages
AI Assistants
$0.14 Per Minute