Centerfy AI Documentation

๐Ÿค– Centerfyโ„ข AI Voice

Complete AI Assistant Platform Documentation

๐ŸŽฏ
AI Agents
๐Ÿ› ๏ธ Fully Customizable Assistants
  • Tailored to specific business needs
  • Handles scheduling, reminders, lead engagement
  • Customer support and data extraction
  • Unlimited AI assistants can be built and deployed
๐ŸŽจ Branding & Voice Options
  • Personalized branding options
  • Voice customization for seamless experience
  • Clone your voice for personalized profiles
  • 112 AI voices with various accents
๐Ÿ“š Knowledge Base Training
  • Train on custom knowledge bases and FAQs
  • Upload files and website URLs
  • Custom tools for automation
  • AI-generated conversation summaries
๐Ÿ”ง Advanced Tools
  • Address collection automation
  • Google Sheets data extraction
  • Website scraping capabilities
  • Built-in troubleshooting tools
๐Ÿ’ป
User-Friendly Interface
โšก No-Code Solution
  • No advanced coding or prompting required
  • Generates prompts automatically
  • Simple description-based setup
  • Easy-to-use AI Assistant Builder
๐ŸŽ›๏ธ Dashboard Features
  • Custom menu links for navigation
  • Real-time AI learning feedback
  • Thumbs-up/down optimization
  • Insightful performance dashboards
๐Ÿ”—
Integration Capabilities
๐Ÿข GoHighLevel Integration
  • Connects to one GHL agency per account
  • Includes all sub-accounts
  • Direct integration with individual GHL sub-accounts
  • Update contact records and CRM data
๐ŸŒ API & Web Integration
  • API access for seamless integration
  • Web search integration for real-time info
  • OAuth configuration for security
  • Custom application connections
๐Ÿ“ž
Telephony & Voice AI Features
๐Ÿ“ฑ Phone Number Management
  • Purchase numbers directly in dashboard ($2.50/month)
  • Import from any provider (Twilio, LC, US Telephony)
  • Support for inbound & outbound calling
  • Call forwarding to AI Assistants
๐ŸŽ™๏ธ Voice AI Calling
  • Conversational AI SMS/Text/Messages
  • Multi-language support
  • Call tagging and categorization
  • Initiate calls from SMS with context
โฑ๏ธ Call Management
  • Set call duration limits
  • Auto-update CRM with transcripts
  • Voicemail handling with AI
  • Multi-calendar booking assistance
๐Ÿ”„ Call Analysis Tools
  • Call replay for reviewing conversations
  • Downloadable recordings
  • Pre-call and post-call webhooks
  • Performance monitoring dashboards
๐ŸŒ
Language Support
English (US, IN, GB)
Multi-Lingual (EN & ES)
Spanish (ES, LATAM)
German (DE)
Hindi (IN)
Japanese
Portuguese (PT, BR)
French
Dutch
Vietnamese
Polish
Russian
Romanian
Korean
Turkish
Italian
Chinese
๐Ÿ”ฎ
Voice AI Orb
๐ŸŒ Website Integration
  • Place on any website CMS
  • Real-time conversations & appointment booking
  • Answer questions and provide information
  • Sales capabilities in real-time
๐ŸŽต
AI Voice Options

112 AI Voices Available

Accents Available

American, Australian, British, French, German, Indian, Irish, Mexican, Spanish

Voice Types

Male, Female, Young, Middle-aged, Older voice options

Special Features

Clone your voice, Background noise simulation, Natural conversation experience
๐Ÿ“…
Appointment & Lead Management
๐Ÿ“‹ Appointment Handling
  • Book, cancel, and reschedule appointments
  • Supports multiple GHL calendars
  • Multi-calendar assistance available
  • Task reminders within AI
๐Ÿ“Š Data Management
  • Create tasks and take notes
  • Manage lead follow-ups
  • Tags sync automatically with GHL
  • AI Outbound calling and database reactivation
๐Ÿ” Advanced Features
  • Scrape website URLs during conversations
  • Read and interpret Google Sheets data
  • Advanced automation capabilities
  • Contextual understanding of business data
๐Ÿ’ฐ
Transparent Pricing

Voice & Conversational AI Pricing

Voice AI Calling
$0.14
per minute
  • No A2P approval required
  • Inbound & outbound calling
  • Numbers from AI dashboard
Phone Numbers
$2.50
per month
  • Purchase directly in dashboard
  • AI calling only (no SMS)
  • No additional setup fees
Rebilling (Whitelabel)
$0.07
per minute
  • Rebill clients at any price
  • Managed through GHL
  • Seamless billing process
SMS/Texting
GHL
rates apply
  • $2.30/mo on $297/mo plan
  • $11.50/mo on $1/mo plan
  • A2P approval required
Emails
GHL
rates apply
  • $0.0014/ email on $297/mo plan
  • $0.007/ email on $1/mo plan
Premium triggers
GHL
rates apply
  • $0.1 per trigger
  • $0.01 on Whitelabel plans

No Hidden Fees

โ€ข No overpriced monthly add-ons

โ€ข Clear and straightforward usage-based pricing

โš ๏ธ
A2P Approval Guidelines

Important: A2P Approval Requirements

โ€ข A2P approval is required ONLY for SMS/Texting

โ€ข Must be done through GHL/HighLevel, not the AI dashboard

โ€ข AI dashboard and GHL's A2P system are completely separate

โ€ข AI dashboard phone numbers do NOT support SMS and do NOT require A2P approval

โœ… Recommended Setup
  • Use GHL number for SMS/Texting
  • Use AI dashboard number for Voice Calling
  • Easiest and most straightforward approach
  • No complex integrations required
๐Ÿ”ง Advanced Setup
  • Import GHL/Twilio number into AI dashboard
  • Requires SIP Trunking for integration
  • Enables both SMS and Voice AI on one number
  • More complex but unified experience
112 AI Voices
17 Languages
โˆž AI Assistants
$0.14 Per Minute